Delivery takes place weekly on your chosen delivery day (Tuesday or Wednesday). You can customize your meals and add-ons each week. You can also pause or cancel your subscription weekly, as well as change your weekly delivery day. All changes to your weekly delivery can be made until 6:00 PM on Thursday of the preceding week.
You can choose Tuesday or Wednesday as your delivery day. Our meals are delivered throughout Switzerland on your chosen delivery day. Our meals are delivered chilled (not frozen). To ensure reliable delivery, we charge a delivery fee of CHF 9.50.
No, you do not have to be at home during delivery. If you are not there at the time of delivery, the package will be left at your front door. Thanks to our cooling solution, the package can be left at your front door for up to 12 hours without the dishes losing their ideal temperature.
Our meals are prepared without any preservatives and are not frozen. The shelf life of the meals when stored in the refrigerator can be guaranteed for 7 days from the date of receipt. For optimal enjoyment, we recommend consuming the meals within 5 days of the date of receipt. If you are unable to consume your meals within the given time frame, you can extend the shelf life by storing the meals in the freezer.
Our meals are delivered ready to eat. You can heat the meals in the microwave, oven or frying pan. Since our sustainable cardboard packaging is not suitable for the oven, the meals should only be heated in the oven using ovenproof dishes. You will find instructions for heating on the packaging of our meals.
We accept credit cards and PayPal. Payment is processed directly at checkout. For our subscription option, payment for weekly deliveries is due every Thursday. You can pause or cancel your subscription and the associated payment at any time.
You can pause or cancel your subscription at any time via our website. Pauses or cancellations will be processed by Thursday at 6:00 PM for delivery the following week.